Return Policy Page

Thanks for shopping at Africa E-Mart.

 

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

 

·         You have 30 calendar days to return an item from the date you received it.

 

·         To be eligible for a return, your item must be unused and in the same condition that you received it.

 

·         Your item must be in the original packaging.

 

·         Your item needs to have the receipt or proof of purchase.

 

Refunds

 

·         Once we receive your item, we will inspect it and notify you that we have received your returned

·         item. We will immediately notify you on the status of your refund after inspecting the item.

 

·         If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

·         You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

 

·         You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

·         If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 

·         If you have any questions on how to return your item to us, contact us